Dear Valued Patients:
We want you to know that your health and safety is our utmost priority. The Maxwell Group Physicians are continuing to see patients during normal business hours as usual in our office. In light of the COVID 19 pandemic and in an effort to protect the health and safety of our patients we are pleased to announce that the physicians of The Maxwell Group will be also offering telemedicine services to our patients. Our providers are currently able to continue to treat you using telemedicine services instead of face-to-face visits in the office for the duration of the pandemic at the discretion of your Primary Care Physician. The use of telemedicine requires both the patient and the provider to be able to see and speak to each other utilizing a smart phone (either android or iPhone), iPad or laptop with a camera and a microphone.
In order to have a telemedicine visit with your primary care physician, your physician will be using the free Doxy.me platform. There is no need to download anything to your device.
The Maxwell Group staff will schedule your televisit at a specific time just like in-office visits. If your Doctor has scheduled you for a telemedicine visit please follow the directions below…….
*****5-10 minutes before your scheduled televisit*****
Simply go to your email and click the link in the body of the message
1-Go to your approved Internet browser-Google Chrome, Microsoft edge, or Safari on apple products.
2–Type into the URL line (the line at the top of your Internet browser that states the website) your doctors specific web address as noted below.
Please click “allow your device to use the video camera and microphone”.
3–You will now be directed to the virtual waiting room to check in. Please enter your full first and last name to check in.
4–You are now in the doctor’s virtual waiting room. Please stay near your device until your physician can initiate the visit. Please understand there can be delays due to prior virtual visits that are ongoing. We ask our patients to please be patient with our providers and the new technology.
Any further questions please call our office at 623–933–8289